Explore the all-new ECSI CPR and AED training materials – now updated to meet the latest science!

 
 

Life-Saving Training Blog

 

Effective today, expanded Customer Support hours and new phone system options

by  Jessica Cicciu     Feb 17, 2017
Headset

In response to your feedback, we've made a few changes to our Customer Support in order to provide more convenient access and better service. Effective today, we have extended our Customer Support hours from 7:30 AM-7:00 PM Central Time*. We’ve also implemented an enhanced phone system to help you reach the right people faster.  Our new options are as follows:

  • Press 1 if you know your party’s extension
  • Press 2 to reach Customer Support
  • Press 3 to place an order or inquire about an order with Customer Service
  • Press 4 to reach a Digital Account Managers for help with onboarding and training
  • Press 5 for the company directory (dial by name function)
  • Press 0 to speak with our Operator

Need Support? Call us at 651-690-9241 and use the options above to expedite your call.

* Customer Service and Digital Account Manager hours may vary. 

Stay Connected

Categories

Search Blogs

Featured Posts

Effective today, expanded Customer Support hours and new phone system options

by  Jessica Cicciu     Feb 17, 2017
Headset

In response to your feedback, we've made a few changes to our Customer Support in order to provide more convenient access and better service. Effective today, we have extended our Customer Support hours from 7:30 AM-7:00 PM Central Time*. We’ve also implemented an enhanced phone system to help you reach the right people faster.  Our new options are as follows:

  • Press 1 if you know your party’s extension
  • Press 2 to reach Customer Support
  • Press 3 to place an order or inquire about an order with Customer Service
  • Press 4 to reach a Digital Account Managers for help with onboarding and training
  • Press 5 for the company directory (dial by name function)
  • Press 0 to speak with our Operator

Need Support? Call us at 651-690-9241 and use the options above to expedite your call.

* Customer Service and Digital Account Manager hours may vary. 

Tags