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From
the Chair
Greetings ECSI Instructors:
These past few months have been very exciting for our growing
organization. As we release the new materials updated with
the 2005 ILCOR Guidelines, we are confident that our training
network will continue to expand at a rapid rate. Please help
us update our providers with the latest emergency care guidelines.
Over the past quarter, we have released our new instructor
update webcast, which is available on our web site. We have
also increased our online course offerings to include new
OSHA safety courses. Finally, we have partnered with emergency
courses.com to provide our membership with very useful marketing
and course tracking tools to better assist educational centers
in advertising their courses and growing their business. Please
see the sections that follow to learn all about these great
opportunities.
Please continue to support ECSI through your dedication to
providing the best emergency care training available. It is
because of each education Center and instructor that our organization
is growing at a dramatic rate!
Hudson Garrett Jr.
ECSI National Advisory Council Chairperson
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The
Big Picture
We have been busy revising nearly 100 written products, online
courses, and web site components all impacted by the 2005
ILCOR ECC and CPR Guidelines. As we wrap-up our work and the
products roll out, we want each of you to know that we are
continuing to meet our original mission statement:
- Provide
high quality, low cost products that meet users’ needs.
-
Provide comprehensive instructor ancillaries so that our
instructors can continue to choose among various tools and
methods to deliver course content.
-
Use technology to our advantage, including placing instructor
lessons plans that can be edited and printed, on the new
Instructor Toolkit CDs.
- Save
ECSI Education Centers money on instructor training.
- Provide
the highest quality and most comprehensive list of online
education programs to help change the way courses can be
offered in your communities.
-
Provide tools that help increase your business opportunities.
-
Expand our program offerings to meet newly identified needs.
-
Secure all necessary regulatory approvals for programs
-
Provide one-stop shopping for all your program needs.
-
Make our programs administratively friendly.
Please
take advantage of these revised programs and the incredible
savings we are offering! Here are some key upcoming dates
for the publication of select ECSI revised products:
- BLAST
CD-ROM = September 15, 2006
- Good
Samaritan, Fifth Edition = September 1, 2006
- First
Aid Guide, Fifth Edition = September 1, 2006
- Professional
Rescuer CPR, Third Edition Instructor's ToolKit CD-ROM
= September 15, 2006
- First
Responder, Fourth Edition Instructor's ToolKit CD-ROM
= September 22, 2006
- First
Responder, Fourth Edition Student Workbook = November
15, 2006
- First
Responder, Fourth Edition Instructor's Manual on CD-ROM
= September 30, 2006
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Special
Feature
Ask Us About EmergencyCourses.com
Have you
ever wondered how you can increase your business faster and
more efficiently? Are you looking for ways to utilize technology
to easily register and track students in your courses? Are
you trying to increase awareness of your course offerings
and drive more students to your courses? If you answered,
“Yes” to any of these questions, you need to take
a look at our newest offering for ECSI Education Centers and
Instructors at www.Emergencycourses.com.
In one
location you can list ANY type of course that you are providing,
including those in emergency care, nursing, EMS, fire, safety,
and rescue. You can list your course names, descriptions,
prices, dates, locations, instructors, and number of available
seats.Your
customers will read the course information, select the course
that fits their needs, and then pay online. The customer will
be notified that a standard $5.00 processing fee is added
to the posted price for the course, which e-commerce customers
are used to paying.
Every
time a customer registers, you will receive an email notifying
you of a new registrant. As a user of the service, you will
have 24/7 access to your courses and will be able to instantly
view your course lists and how fast they are filling up. You
can close off courses or add more seats any time. You have
100% control!
You will
receive a monthly check from EmergencyCourses.com for all
the customers who registered online for your courses during
that month. You can easily reconcile this with the email notices
that you will receive against the detailed statement that
comes with your check.
What is
the cost to you for this service? Just $1 registers your Education
Center and enables you to use this service. Take advantage
of this offer to now have your own personal e-commerce capability.
As with
all e-commerce transactions, a processing fee is required.
EmergencyCourses.com keeps only 5% of your monthly course
registration fees in order to process the credit card transactions.
This is far less than you would pay to build your own web
site that could provide e-commerce. Plus, you would have to
do all the work!
Emergencycourses.com
is advertising on all search engines. In the near future,
we believe that this site will revolutionize the way that
internet users search for courses, just like Priceline
and Travelocity did for travelers.
This service
works great for everyone, regardless of whether or not you
have your own web site. Ride the wave of the future in course
registration and tracking. Click
here to sign up today as an Education Center and put our
technology to work for you. If you have any questions, don’t
be afraid to ask us anything about Emergencycourses.com.
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What’s
New at ECSI?
It’s
here! For those of you who have been anxiously awaiting the
new 2005 guidelines materials, the ECSI Standard (First
Aid, CPR, AED) materials have already been shipping since
early August. Early feedback on the program has been excellent!
We feel confident that you’ll agree that ECSI truly
does offer the highest quality programs at the lowest prices.
The
Professional Rescuer CPR student manual is now available,
and the rest of the program materials are releasing later
this month. Order now and you’ll be the first to receive
them when they arrive in our warehouse. Note: You will
not be charged until items have shipped.
We
are pleased to announce that our newest program, developed
by the American Academy of Pediatrics, is now available: Babysitting
Lessons and Safety Training (BLAST!). The BLAST!
program is a highly interactive training program designed
for potential babysitters ages 11-14.BLAST! is exciting
and interactive, providing extensive training in pediatric
first aid, household safety, and the fundamentals of childcare.
BLAST! features babysitter basics including feeding,
burping, spoon-feeding, managing crying, preparing for bed,
behavioral problems, and discipline; as well as an introduction
to first aid.
To place an order for any of these or other ECSI programs
please contact Customer Service at 800.832.0034.
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Education
Center Spotlight
One of the newest Education Centers, CB Associates in Orlando
Florida, offers their perspective on why they have chosen
ECSI. We are glad they made the switch!
“I
began my career with the Orlando Fire Department in 1971,”
says Charles Bracewell. “I received my EMT training
a year later and Paramedic training 2 years later. I have
been teaching CPR and First Aid since the mid ‘70’s,
and have trained hundreds of people from all walks of life.
Thirty-five years later, I am still providing prehospital
care and training. In that time I’ve used curriculum
from several organizations, but predominately the American
Heart Association. My involvement in EMS has given me the
opportunity to observe the effectiveness of patient care
initiated before our arrival. The public’s knowledge
of CPR and First Aid can and does make a difference.”
“There are always those exceptional incidents that
stand out as memorable. One of those incidents for me was
a 2-year-old girl found at the bottom of a swimming pool.
The parents had no CPR training and no attempts at resuscitation
were made before our arrival. Fortunately, our response
time was less than 3 minutes. Upon arrival, the little girl
was not breathing and pulseless. CPR and ALS were initiated
immediately. We were successful in obtaining ROSC on the
scene and she was making attempts at respirations on the
way to the hospital. She recovered fully with no brain damage,
which is not the usual outcome for these incidents.”
“Even
though it has been my desire to continue teaching CPR and
First Aid, I have been somewhat discouraged and disappointed
due to the increasing difficulties imposed by the AHA regarding
training center requirements, affiliating with a training
center, maintaining training center status, and the increased
costs of materials.”
“I
first became aware of ECSI at the ECCU Conference in Orlando
this year. The more I learn about ECSI, the more I like
it. The quality of the materials, the support from the staff,
and the user-friendly curriculum and programs make this
is the best program I have seen so far. It is like a breath
of fresh air.”
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Reminders
Webcast
Reminder
If you have not already done so, please watch the Instructor
Update Webcast on the member web site to update yourself and
other instructors on the 2005 ILCOR Guidelines. The web site
provides valuable information on not only the course content,
but also on the newly released student and instructor materials.
To view the webcast, please visit the ECSI home page at www.ecsinstitute.org
and click on the little TV set.
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PedFacts
Update
Don't
forget that ECSI offers a course specifically designed to
meet the needs of pediatric caregivers. Course topics include
breathing difficulty; controlling bleeding and infection;
heat- and cold-related emergencies; and oral injuries. There
is also an entire chapter devoted to injury prevention. This
official American Academy of Pediatrics course also has an
instructor resource manual and DVD. The instructor resource
manual includes helpful tips and guidelines for teaching a
PedFACTs course; skill station strategies and activities;
and administrative information and forms. For more course
information, please visit www.pedfactsonline.com.
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Featured
Article
Hurricane Preparedness
Sean P. Eagan, EMT
Director of Field Services
E&J Safety Systems, Inc.
On
August 29, 2005, Hurricane Katrina bared down on the New Orleans
and Gulf Coast area. Thousands of innocent people perished,
were left homeless, or were relocated to other cities. It
was by far the greatest tragedy that this area has seen this
millennium, if not in its entire history. This article will
help you from becoming a statistic.
To begin, let’s discuss what makes a hurricane. A hurricane
is a swirling storm system, or tropical cyclone, that forms
over warm water areas. When a strong line of thunderstorms
occurs over these warm water areas, this is known as a tropical
wave or disturbance. Steadily, as the storm begins to circulate
into a cyclonic system and the wind speed at the surface of
the ocean is less then forty miles per hour, the system becomes
a tropical depression. The system becomes a tropical storm
as the speed of the wind increases to 40 miles an hour or
higher. It is at this point that the National Oceanographic
and Atmospheric Administration (NOAA) names the storm. As
the wind speed reaches a maximum sustained speed of 74 miles
per hour or greater, the system is considered a hurricane.
When Hurricane Katrina hit southern Louisiana, she had wind
speeds under 130 miles per hour, which officially made her
a Category 3 storm. However, she had reached Category 5 strength
and was maintaining a storm surge in excess of 20 feet, approximately
2 to 5 feet taller then the levees protecting New Orleans.
Sounds bad? Oh, it got worse.
Nevertheless, we are not here to talk about what HAS happened,
but how to create a survival plan. When you create a survival
plan, get the whole family together and decide whose job is
whose. Make one person in charge of getting supplies together,
fueling up the cars, and so forth. Supplies for the road should
contain food, water, and entertainment for the kids. If you
are in a shelter, the kids will get bored very quickly. So
will you; so bring something for yourself.
Secondly, decide on which direction you will be traveling.
Have family in another state or at least out of the storm’s
projected path? Great! Call them and let them know when you
will be arriving. Now, when to leave is easy. I generally
use the rule that if a storm is within 150 miles of me, I
go elsewhere. That simple rule should give me at least a 4-hour
head start. When the weatherman says that he suggests you
leave now, take his advice. Protect your house as best you
can. Take your important papers, place them in a plastic bag,
and leave.
I was asked to write this article by the ECSI, having lived
through the worst of Hurricane Katrina. My partner, friend,
and a special person named Vicki Lynn Jordan perished in the
storm. Everyone begged her to leave, but she remained, thinking
that this one was just going to skip past us like so many
others. All I ask of you is this: remember what happened to
Vicki and get out before it is too late.
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Marketing
Your Education Center
Marketing Plans Made Simple
Jake Keiser, Wingspan Marketing
A marketing plan is essential to any good business plan,
yet most entrepreneurs I speak with don’t have either.
Now that the guidelines have changed, it’s a good time
to create your plans or review your current ones.
The basic marketing plan is simple:
-
Who are your target markets?
-
What are your services or products?
-
What is your pricing?
-
What sets you apart from your competition?
-
How will you get yourself in front of your prospective clients?
Even if you simply answer those questions on paper and don’t
go any further it’s an excellent exercise. For those
of you who want to dig deeper and formalize your marketing
plan, there are easy outlines available on the Internet. If
you plan to seek investors or business loans, then a formal
marketing plan is needed.
Below is an outline from the US Small Business Administration’s
web site. It’s a simple outline and would be beneficial
in gaining outside financial assistance. The more information
you can supply, the more prepared you will be. For more information
visit SBA’s web site: www.sba.gov.
1: Define your business
- Your
product or service
- Your
geographic marketing area - neighborhood, regional or national
- Your
competition
- How
you differ from the competition - what makes you special
- Your
price
- The
competition's promotion methods
- Your
promotion methods
- Your
distribution methods or business location
2: Define your customers
- Your
current customer base: age, gender, income, neighborhood
- How
your customers learn about your product or service - advertising,
direct mail, word of mouth, Yellow Pages
- Patterns
or habits your customers and potential customers share -
where they shop, what they read, watch, listen to
- Qualities
your customers value most about your product or service
- selection, convenience, service, reliability, availability,
affordability
- Qualities
your customers like least about your product or service
- can they be adjusted to serve your customers better?
- Prospective
customers whom you aren't currently reaching
3: Define your plan and budget
-
Previous marketing methods you have used to communicate
to your customers
- Methods
that have been most effective
- Cost
compared to sales
- Cost
per customer
- Possible
future marketing methods to attract new customers
- Percentage
of profits you can allocate to your marketing campaign
- Marketing
tools you can implement within your budget - newspaper,
magazine or Yellow Pages advertising; radio or television
advertising; direct mail; telemarketing; public relations
activities such as community involvement, sponsorship or
press releases
- Methods
of testing your marketing ideas
- Methods
for measuring results of your marketing campaign
- The
final component in your marketing plan should be your overall
promotional objectives: to communicate your message, create
an awareness of your product or service, motivate customers
to buy and increase sales, or other specific targets. Objectives
make it easier to design an effective campaign and help
you keep that campaign on the right track. Once you have
defined your objectives, it is easier to choose the method
that will be most effective.
For more information on these ideas please visit: www.wingspanmarketing.com.
Wingspan Marketing specializes in assisting safety and health
entrepreneurs with promoting their businesses.
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In
The News
Alton Thygerson
Salem, VA – Carbon monoxide leaked into a college dormitory,
killing a man and sickening more than 100 teenagers and adults
attending summer programs at Roanoke College. The victims
were taken to two Roanoke Valley hospitals in ambulances or
vans after complaining of headaches, nausea, dizziness, and
shakiness. An elderly man died before reaching the hospital.
Source: Associated Press, July 15, 2006
Albany, NY – A 4-year-old boy survived a fall from
an 11-story window after being left alone at home. The boy
bounced off a metal awning onto a concrete courtyard. The
boy remains in serious condition with a broken skull, a broken
leg, and other injuries. The mother was charged with endangering
the welfare of a child.
Source: Associated Press, July 9, 2006
Fryeburg, ME – A 22-year-old woman died after a tree
fell on the tent that she and two friends were sharing at
a campground in western Maine. They were in the tent when
a thunderstorm with high winds knocked down a large oak tree.
Source: Associated Press, June 22, 2006
Snowbird, UT – An 8-year-old boy was lucky that two
EMTs were vacationing at the same lodge that he was. The EMTs
just happened to be sitting in a hot tub adjacent to the pool
where the boy nearly drowned. The boy was swimming with a
friend when the friend noticed that the boy was at the bottom
of the pool and not moving. The friend notified some adults
nearby and the boy was pulled from the pool. The two vacationing
EMTs performed CPR on the boy and revived him.
Source: Desert News, June 4, 2006
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Medical
Journal Reviews
Alton Thygerson
The
Importance of Evidence-Based Disaster Planning
Assumptions
or myths about disaster and emergency response include:
1. Dispatchers
will hear of the disaster and send emergency response units
to the scene. Early in a disaster, it is not always clear
who at the scene is in charge and can be contacted about the
need for assistance. Emergency responders may first hear of
a disaster from police scanners or the news media before they
are informed by official sources. Frequently, initial reports
are greatly dramatized and exaggerated. For emergency responders,
getting accurate, official information on the extent of the
disaster and the need for help may be difficult at first.
2. Trained
emergency personnel will carry out field search and rescue.
Studies of search and rescue in disasters have shown that
a substantial proportion of, if not most, search and rescue
is carried out by untrained survivors.
3. Trained
emergency medical services personnel will carry out triage,
provide first aid or stabilizing medical care, and—if
necessary—decontaminate casualties before patient transport.
Although disaster plans may call for casualties to be triaged
and given lifesaving first aid in the field, survivors often
bypass field first aid and triage efforts because they may
not know that field first aid or triage stations exist, much
less where they are.
4. Casualties
will be transported to hospitals by ambulance. For many
untrained persons who become involved in search and rescue
at a disaster site, the “best emergency care”
is seen as transport to the closest hospital as quickly as
possible. If ambulances are not promptly available, survivors
do not tend to wait for their arrival but will use the most
expedient means to transport the casualties.
5. Casualties
will be transported to hospitals appropriate for their needs
and in such a manner that no hospital receives a disproportionate
number of patients. The ideals for civilian disaster
medical care are based on the military precepts of triage
(doing the greatest good for the greatest number of casualties).
This implies making the best use of available medical resources.
For example, casualties with sprained ankles and minor lacerations
should not be sent to trauma centers or burn centers. Also,
casualties should be distributed among the hospitals so that
no one hospital is disproportionately overloaded and so that
patient needs are matched with hospital capabilities. However,
it is often challenging in disasters to make best use of the
available medical resources. When survivors independently
make what they perceive are rational decisions—to transport
victims to the closest hospital—the decisions may result
in hospitals near the scene receiving the bulk of the patients,
whereas hospitals farther away await casualties who never
arrive.
6. Authorities
at the scene will ensure that area hospitals are promptly
notified of the disaster and the numbers, types, and severities
of casualties to be transported to them. To the extent
that hospitals can be forewarned before casualty arrival,
they can better organize the resources necessary to treat
the casualties. The types of information needed by hospitals
include the nature and scope of the disaster; the numbers,
types, and severities of injuries or illnesses; and the estimated
time of victim arrival. However, the Disaster Research Center
Studies show that most often the first notification of hospitals
was not from authorities at the scene, but from the first
arriving casualties or ambulances or the news media.
7. The
most serious casualties will be the first to be transported
to hospitals. The Disaster Research Center Study observed
what one might call “reverse-triage,” with the
least serious casualties tending to arrive first. Similar
observations were reported in the 1989 San Francisco earthquake
and the 1985 Mexico City earthquake. This could be because
the more serious casualties were more likely to be trapped
in the rubble, requiring more sophisticated search and rescue
efforts to extricate them. Also, the least serious casualties
are often more able to extricate and transport themselves.
Source:
Annals of Emergency Medicine, January 2006
Lawnmower
Injuries in the United States: 1996 to 2004
Debris
from under the mower hitting a body part or entering the eye
was the most common mechanism for lawnmower injury. The second
most common mechanism of injury was nonspecific pain onset
after the ordinary operation of the mower. Fracture of 1 or
more phalanges of the foot was the most common diagnosis among
lawnmower injury hospitalizations, followed by traumatic amputation
of the toe.
Given the high incidence of projectile-related injuries, improved
protective apparel and eyewear could lower the rate of injury.
The increasing trend of lawnmower injuries in the United States
suggests that more must be done to prevent lawnmower injuries.
Source:
Annals of Emergency Medicine, June 2006
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